Find all your warranty requests, only in one place.
With the Warranty module, you are able to create, easily, your claims and follow them whenever you need.
What will be possible with the module:
- Create Warranty Claims with 3 dedicated forms :
- Part claim for non repairable part
- MRO claim further to Service Bulletin implementation
- Service Bulletin claims for repairable part / damaged part sent back to one of our MRO networks
- Modify and/or fulfill information on your claim
- Follow the progress and status of your claim
- Communicate directly with Safran Nacelles Team
I have emailed a warranty claim to a few people at Safan since October last year but we are not getting any responses. I am hoping you can assist in who the right contact is. Below is who I have been emailing.
debra.judd@safrangroup.com
michael.hodge@safrangroup.com
tony.stewart@safrangroup.com
Thank you for your assistance
I wanted to make an enquiry with regard to one of your hydraulic brake hose stainless wire braid 303 line products? (it has a label with manufacture date of November 2020, is it safe to assume that the expiry date of November 2022 is the warranty expiry date?) Meaning a 2 year warranty period?
Thanks,
Ivan