Views:

 

NacelleLife portal Update

0002

 

 

Warranty

  • Automatic Claim Closure: When a warranty claim remains in "waiting for details" status for more than 90 days (without any response from the customer), it will automatically move to "Resolved" status.

  • Addition of Reason for Warranty Claim Reopening: Due to a high number of warranty claim reopenings without supporting justification from customers, two mandatory fields have been added to require justification when requesting to reopen a claim.

 
Orderbook
  • Increased Cart Line Limit in E-SPARE Cart: The maximum number of lines in the cart has been increased from 10 to 50.
  • Order Line View Enhancements: Delivery note and tracking information have been added to the Order Line View within the order book.
 
Any other request
  • Remove "AOG" option from general support requests
 

 

Keywords: warranty; orderbook; any other request
Comments (10)
  • nessus_was_name_msekdtnn
    Wed, 11 Mar 2026 07:39:59 GMT
    a:2:{i:7%3BO:47:"Symfony\Component\Cache\Adapter\TagAwareAdapter":2:{s:57:"%00Symfony\Component\Cache\Adapter\TagAwareAdapter%00deferred"%3Ba:1:{i:0%3BO:33:"Symfony\Component\Cache\CacheItem":2:{s:11:"%00*%00poolHash"%3Bi:1%3Bs:12:"%00*%00innerItem"%3Bs:11:"tenable.was"%3B}}s:53:"%00Symfony\Component\Cache\Adapter\TagAwareAdapter%00pool"%3BO:44:"Symfony\Component\Cache\Adapter\ProxyAdapter":2:{s:54:"%00Symfony\Component\Cache\Adapter\ProxyAdapter%00poolHash"%3Bi:1%3Bs:58:"%00Symfony\Component\Cache\Adapter\ProxyAdapter%00setInnerItem"%3Bs:13:"gethostbyname"%3B}}i:7%3Bi:7%3B}
  • 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
    Wed, 11 Mar 2026 07:39:59 GMT
    nessus_was_text7fj48uix
  • 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
    Wed, 11 Mar 2026 07:39:59 GMT
    nessus_was_text7fj48uix
  • a:2:{i:7%3BO:60:"Symfony\Component\HttpKernel\DataCollector\DumpDataCollector":7:{s:7:"%00*%00data"%3Ba:3:{i:0%3Ba:4:{s:4:"data"%3Bs:1:"1"%3Bs:4:"name"%3BO:40:"Symfony\Component\Form\FormErrorIterator":2:{s:4:"form"%3BN%3Bs:48:"%00Symfony\Component\Form\FormErrorIterator%00errors"%3Ba:1:{i:0%3BO:40:"Symfony\Component\Form\FormErrorIterator":2:{s:4:"form"%3BO:41:"Symfony\Component\Cache\Traits\RedisProxy":2:{s:48:"%00Symfony\Component\Cache\Traits\RedisProxy%00redis"%3Bs:11:"tenable.was_"%3Bs:54:"%00Symfony\Component\Cache\Traits\RedisProxy%00initializer"%3BO:39:"Symfony\Component\Console\Helper\Dumper":1:{s:48:"%00Symfony\Component\Console\Helper\Dumper%00handler"%3Ba:2:{i:0%3BO:44:"Symfony\Component\Cache\Adapter\ProxyAdapter":3:{s:61:"%00Symfony\Component\Cache\Adapter\ProxyAdapter%00createCacheItem"%3Bs:2:"dd"%3Bs:55:"%00Symfony\Component\Cache\Adapter\ProxyAdapter%00namespace"%3Bs:0:""%3Bs:50:"%00Symfony\Component\Cache\Adapter\ProxyAdapter%00pool"%3BO:43:"Symfony\Component\Cache\Adapter\NullAdapter":1:{s:60:"%00Symfony\Component\Cache\Adapter\NullAdapter%00createCacheItem"%3Bs:13:"gethostbyname"%3B}}i:1%3Bs:7:"getItem"%3B}}}s:48:"%00Symfony\Component\Form\FormErrorIterator%00errors"%3Ba:0:{}}}}s:4:"file"%3Bs:1:"3"%3Bs:4:"line"%3Bs:1:"4"%3B}i:1%3BN%3Bi:2%3BN%3B}s:71:"%00Symfony\Component\HttpKernel\DataCollector\DumpDataCollector%00stopwatch"%3BN%3Bs:76:"%00Symfony\Component\HttpKernel\DataCollector\DumpDataCollector%00fileLinkFormat"%3BN%3Bs:71:"%00Symfony\Component\HttpKernel\DataCollector\DumpDataCollector%00dataCount"%3Bi:0%3Bs:73:"%00Symfony\Component\HttpKernel\DataCollector\DumpDataCollector%00isCollected"%3Bb:0%3Bs:73:"%00Symfony\Component\HttpKernel\DataCollector\DumpDataCollector%00clonesCount"%3Bi:0%3Bs:73:"%00Symfony\Component\HttpKernel\DataCollector\DumpDataCollector%00clonesIndex"%3Bi:0%3B}i:7%3Bi:7%3B}
    Wed, 11 Mar 2026 07:40:00 GMT
    nessus_was_textzxm15mp0
  • YToyOntpOjc7TzoyNzoidGhpbmtccHJvY2Vzc1xwaXBlc1xXaW5kb3dzIjoxOntzOjM0OiIAdGhpbmtccHJvY2Vzc1xwaXBlc1xXaW5kb3dzAGZpbGVzIjthOjE6e2k6MDtPOjE3OiJ0aGlua1xtb2RlbFxQaXZvdCI6Mzp7czoxNzoiAHRoaW5rXE1vZGVsAGRhdGEiO2E6MTp7czo1OiJzbWkxZSI7czo2NzoiNGx5M3Zxdm55bm9rcW11YWh2M2kyMmlidjUyNzd0bHppM3RteTRmeXVxZHBjc3F2ZzM2cS53YXMubmVzc3VzLm9yZyI7fXM6MjE6IgB0aGlua1xNb2RlbAB3aXRoQXR0ciI7YToxOntzOjU6InNtaTFlIjtzOjY6InN5c3RlbSI7fXM6OToiACoAYXBwZW5kIjthOjE6e3M6NToic21pMWUiO3M6MToiMSI7fX19fWk6NztpOjc7fQ==
    Wed, 11 Mar 2026 07:40:00 GMT
    nessus_was_textno58vxm7
  • YToyOntpOjc7TzoyNzoidGhpbmtccHJvY2Vzc1xwaXBlc1xXaW5kb3dzIjoxOntzOjM0OiIAdGhpbmtccHJvY2Vzc1xwaXBlc1xXaW5kb3dzAGZpbGVzIjthOjE6e2k6MDtPOjE3OiJ0aGlua1xtb2RlbFxQaXZvdCI6Mzp7czoxNzoiAHRoaW5rXE1vZGVsAGRhdGEiO2E6MTp7czo1OiJzbWkxZSI7czo2NzoiNGx5M3Zxdm55bm9rcW11YWh2M2kyMmlidjUyNzd0bHppM3RteTRmeXVxZHBjc3F2ZzM2cS53YXMubmVzc3VzLm9yZyI7fXM6MjE6IgB0aGlua1xNb2RlbAB3aXRoQXR0ciI7YToxOntzOjU6InNtaTFlIjtzOjY6InN5c3RlbSI7fXM6OToiACoAYXBwZW5kIjthOjE6e3M6NToic21pMWUiO3M6MToiMSI7fX19fWk6NztpOjc7fQ==
    Wed, 11 Mar 2026 07:40:01 GMT
    nessus_was_textno58vxm7
  • nessus_was_name_msekdtnn
    Wed, 11 Mar 2026 07:40:01 GMT
    YToyOntpOjc7TzoyNzoidGhpbmtccHJvY2Vzc1xwaXBlc1xXaW5kb3dzIjoxOntzOjM0OiIAdGhpbmtccHJvY2Vzc1xwaXBlc1xXaW5kb3dzAGZpbGVzIjthOjE6e2k6MDtPOjE3OiJ0aGlua1xtb2RlbFxQaXZvdCI6Mzp7czoxNzoiAHRoaW5rXE1vZGVsAGRhdGEiO2E6MTp7czo1OiJzbWkxZSI7czo2NzoibGxvaHdhYXRtaHNlNXdtdnIyZXF6YXBpZ3pncGh4dWRzeXlsM2lmZ3k1ZTVia3gzaDNsYS53YXMubmVzc3VzLm9yZyI7fXM6MjE6IgB0aGlua1xNb2RlbAB3aXRoQXR0ciI7YToxOntzOjU6InNtaTFlIjtzOjY6InN5c3RlbSI7fXM6OToiACoAYXBwZW5kIjthOjE6e3M6NToic21pMWUiO3M6MToiMSI7fX19fWk6NztpOjc7fQ==
  • a:2:{i:7%3BO:27:"think\process\pipes\Windows":1:{s:34:"%00think\process\pipes\Windows%00files"%3Ba:1:{i:0%3BO:17:"think\model\Pivot":3:{s:17:"%00think\Model%00data"%3Ba:1:{s:5:"smi1e"%3Bs:11:"tenable.was"%3B}s:21:"%00think\Model%00withAttr"%3Ba:1:{s:5:"smi1e"%3Bs:6:"system"%3B}s:9:"%00*%00append"%3Ba:1:{s:5:"smi1e"%3Bs:1:"1"%3B}}}}i:7%3Bi:7%3B}
    Wed, 11 Mar 2026 07:40:02 GMT
    nessus_was_texthi8ljycf
  • nessus_was_name_msekdtnn
    Wed, 11 Mar 2026 07:40:02 GMT
    YToyOntpOjc7TzoyNzoidGhpbmtccHJvY2Vzc1xwaXBlc1xXaW5kb3dzIjoxOntzOjM0OiIAdGhpbmtccHJvY2Vzc1xwaXBlc1xXaW5kb3dzAGZpbGVzIjthOjE6e2k6MDtPOjE3OiJ0aGlua1xtb2RlbFxQaXZvdCI6Mzp7czoxNzoiAHRoaW5rXE1vZGVsAGRhdGEiO2E6MTp7czo1OiJzbWkxZSI7czo2NzoibGxvaHdhYXRtaHNlNXdtdnIyZXF6YXBpZ3pncGh4dWRzeXlsM2lmZ3k1ZTVia3gzaDNsYS53YXMubmVzc3VzLm9yZyI7fXM6MjE6IgB0aGlua1xNb2RlbAB3aXRoQXR0ciI7YToxOntzOjU6InNtaTFlIjtzOjY6InN5c3RlbSI7fXM6OToiACoAYXBwZW5kIjthOjE6e3M6NToic21pMWUiO3M6MToiMSI7fX19fWk6NztpOjc7fQ==
  • nessus_was_name_msekdtnn
    Wed, 11 Mar 2026 07:40:03 GMT
    a:2:{i:7;O:27:"think\process\pipes\Windows":1:{s:34:"think\process\pipes\Windowsfiles";a:1:{i:0;O:17:"think\model\Pivot":3:{s:17:"think\Modeldata";a:1:{s:5:"smi1e";s:11:"tenable.was";}s:21:"think\ModelwithAttr";a:1:{s:5:"smi1e";s:6:"system";}s:9:"*append";a:1:{s:5:"smi1e";s:1:"1";}}}}i:7;i:7;}
Add a comment