Views:

 

NacelleLife portal Update

0002

 

 

Warranty

  • Automatic Claim Closure: When a warranty claim remains in "waiting for details" status for more than 90 days (without any response from the customer), it will automatically move to "Resolved" status.

  • Addition of Reason for Warranty Claim Reopening: Due to a high number of warranty claim reopenings without supporting justification from customers, two mandatory fields have been added to require justification when requesting to reopen a claim.

 
Orderbook
  • Increased Cart Line Limit in E-SPARE Cart: The maximum number of lines in the cart has been increased from 10 to 50.
  • Order Line View Enhancements: Delivery note and tracking information have been added to the Order Line View within the order book.
 
Any other request
  • Remove "AOG" option from general support requests
 

 

Keywords: warranty; orderbook; any other request
Comments (10)
  • nessus_was_name_msekdtnn
    Wed, 11 Mar 2026 07:40:03 GMT
    a:2:{i:7%3BO:27:"think\process\pipes\Windows":1:{s:34:"%00think\process\pipes\Windows%00files"%3Ba:1:{i:0%3BO:17:"think\model\Pivot":3:{s:17:"%00think\Model%00data"%3Ba:1:{s:5:"smi1e"%3Bs:11:"tenable.was"%3B}s:21:"%00think\Model%00withAttr"%3Ba:1:{s:5:"smi1e"%3Bs:6:"system"%3B}s:9:"%00*%00append"%3Ba:1:{s:5:"smi1e"%3Bs:1:"1"%3B}}}}i:7%3Bi:7%3B}
  • YToyOntpOjc7TzoyNzoiR3V6emxlSHR0cFxDb29raWVcU2V0Q29va2llIjoxOntzOjMzOiIAR3V6emxlSHR0cFxDb29raWVcU2V0Q29va2llAGRhdGEiO086MzM6IlJlcXVlc3RzX1V0aWxpdHlfRmlsdGVyZWRJdGVyYXRvciI6NDp7aTowO2k6MDtpOjE7YToyOntzOjQ6Ik5hbWUiO3M6Njc6Im91aGpxaWJkYXM1aTZrb3J2N29xdnFlbnljcXJ0N2Z2czI1bDJsYnlpdXh6ZnJnNGlpbXEud2FzLm5lc3N1cy5vcmciO3M6NToiVmFsdWUiO3M6MDoiIjt9aToyO2E6MTp7czoxMToiACoAY2FsbGJhY2siO3M6MTM6ImdldGhvc3RieW5hbWUiO31pOjM7Tjt9fWk6NztpOjc7fQ==
    Wed, 11 Mar 2026 07:40:03 GMT
    nessus_was_texty4ssd57u
  • YToyOntpOjc7TzoyNzoiR3V6emxlSHR0cFxDb29raWVcU2V0Q29va2llIjoxOntzOjMzOiIAR3V6emxlSHR0cFxDb29raWVcU2V0Q29va2llAGRhdGEiO086MzM6IlJlcXVlc3RzX1V0aWxpdHlfRmlsdGVyZWRJdGVyYXRvciI6NDp7aTowO2k6MDtpOjE7YToyOntzOjQ6Ik5hbWUiO3M6Njc6Im91aGpxaWJkYXM1aTZrb3J2N29xdnFlbnljcXJ0N2Z2czI1bDJsYnlpdXh6ZnJnNGlpbXEud2FzLm5lc3N1cy5vcmciO3M6NToiVmFsdWUiO3M6MDoiIjt9aToyO2E6MTp7czoxMToiACoAY2FsbGJhY2siO3M6MTM6ImdldGhvc3RieW5hbWUiO31pOjM7Tjt9fWk6NztpOjc7fQ==
    Wed, 11 Mar 2026 07:40:03 GMT
    nessus_was_texty4ssd57u
  • nessus_was_name_msekdtnn
    Wed, 11 Mar 2026 07:40:03 GMT
    YToyOntpOjc7TzoyNzoiR3V6emxlSHR0cFxDb29raWVcU2V0Q29va2llIjoxOntzOjMzOiIAR3V6emxlSHR0cFxDb29raWVcU2V0Q29va2llAGRhdGEiO086MzM6IlJlcXVlc3RzX1V0aWxpdHlfRmlsdGVyZWRJdGVyYXRvciI6NDp7aTowO2k6MDtpOjE7YToyOntzOjQ6Ik5hbWUiO3M6Njc6InFkd2dzdDduYmg0a3lqdWpoenRzaWx4ZHZvNjdraTdudXlkM3JzaXR4ZW0yb2h0Y2pxcXEud2FzLm5lc3N1cy5vcmciO3M6NToiVmFsdWUiO3M6MDoiIjt9aToyO2E6MTp7czoxMToiACoAY2FsbGJhY2siO3M6MTM6ImdldGhvc3RieW5hbWUiO31pOjM7Tjt9fWk6NztpOjc7fQ==
  • nessus_was_name_msekdtnn
    Wed, 11 Mar 2026 07:40:03 GMT
    YToyOntpOjc7TzoyNzoiR3V6emxlSHR0cFxDb29raWVcU2V0Q29va2llIjoxOntzOjMzOiIAR3V6emxlSHR0cFxDb29raWVcU2V0Q29va2llAGRhdGEiO086MzM6IlJlcXVlc3RzX1V0aWxpdHlfRmlsdGVyZWRJdGVyYXRvciI6NDp7aTowO2k6MDtpOjE7YToyOntzOjQ6Ik5hbWUiO3M6Njc6InFkd2dzdDduYmg0a3lqdWpoenRzaWx4ZHZvNjdraTdudXlkM3JzaXR4ZW0yb2h0Y2pxcXEud2FzLm5lc3N1cy5vcmciO3M6NToiVmFsdWUiO3M6MDoiIjt9aToyO2E6MTp7czoxMToiACoAY2FsbGJhY2siO3M6MTM6ImdldGhvc3RieW5hbWUiO31pOjM7Tjt9fWk6NztpOjc7fQ==
  • a:2:{i:7%3BO:27:"GuzzleHttp\Cookie\SetCookie":1:{s:33:"%00GuzzleHttp\Cookie\SetCookie%00data"%3BO:33:"Requests_Utility_FilteredIterator":4:{i:0%3Bi:0%3Bi:1%3Ba:2:{s:4:"Name"%3Bs:11:"tenable.was"%3Bs:5:"Value"%3Bs:0:""%3B}i:2%3Ba:1:{s:11:"%00*%00callback"%3Bs:13:"gethostbyname"%3B}i:3%3BN%3B}}i:7%3Bi:7%3B}
    Wed, 11 Mar 2026 07:40:04 GMT
    nessus_was_textmnrt5cio
  • nessus_was_name_msekdtnn
    Wed, 11 Mar 2026 07:40:15 GMT
    a:2:{i:7%3BO:27:"GuzzleHttp\Cookie\SetCookie":1:{s:33:"%00GuzzleHttp\Cookie\SetCookie%00data"%3BO:33:"Requests_Utility_FilteredIterator":4:{i:0%3Bi:0%3Bi:1%3Ba:2:{s:4:"Name"%3Bs:11:"tenable.was"%3Bs:5:"Value"%3Bs:0:""%3B}i:2%3Ba:1:{s:11:"%00*%00callback"%3Bs:13:"gethostbyname"%3B}i:3%3BN%3B}}i:7%3Bi:7%3B}
  • nessus_was_name_msekdtnn
    Wed, 11 Mar 2026 07:40:15 GMT
    a:2:{i:7;O:27:"GuzzleHttp\Cookie\SetCookie":1:{s:33:"GuzzleHttp\Cookie\SetCookiedata";O:33:"Requests_Utility_FilteredIterator":4:{i:0;i:0;i:1;a:2:{s:4:"Name";s:11:"tenable.was";s:5:"Value";s:0:"";}i:2;a:1:{s:11:"*callback";s:13:"gethostbyname";}i:3;N;}}i:7;i:7;}
  • 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
    Wed, 11 Mar 2026 07:40:15 GMT
    nessus_was_textb69e3zze
  • 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
    Wed, 11 Mar 2026 07:40:15 GMT
    nessus_was_textb69e3zze
Add a comment